Privacy Policy



We want be clear:

  • Our business model is about charging shops for the use of the software we provide. We have no hidden motives.
  • We'll never use your customers' data for any other reason than to provide your shop service.
  • We try to limit the amount of customer and sensitive data about your shop stored on our servers. To that end, we only store information that is required to provide you and your customers optimal service.
  • We'll never sell your data to a third party.

Singleton Software GDPR Privacy Policy

At Singleton software, accessible at singleton-software.com, apps-shopify.com, singleton-apps.com (and singleton-software.com, apps-shopify.com, singleton-apps.com subdomains), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Singleton software and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@singleton-software.com

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Singleton software legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Singleton software needs to perform a contract with you
  • You have given Singleton software permission to do so
  • Processing your personal information is in Singleton software legitimate interests
  • Singleton software needs to comply with the law

Singleton software will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files

singleton-software.com, apps-shopify.com, singleton-apps.com (and singleton-software.com, apps-shopify.com, singleton-apps.com subdomains) follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Privacy and data protection for shopify customers and customers orders

Some of our shopify apps are using Shopify Customer API and Shopify Order API to read and write necessary customers data or customers orders data from your stores for app functionality purposes. We do not use or collect these customers data or customers orders data for marketing purposes or any other internal needs. Each of our shopify app is using secure connection to transfer customers data or customers orders data. Below, you can see what app use what customers data or customers orders data and reason why do that.

Singleton | Verify Customers

This app show customers list inside app configuration and merchant can approve or decline selected customer from this list to enable to show prices and "add to cart" buttons for products in front store for him.

This app read these customers data using Shopify Customer API: id, first_name, last_name, email, updated_at

Singleton | Rich Registration

This app show customers list inside app configuration and merchant can show advanced customers registration data for him. In registration page, this app replace original shopify registration form by advanced registration form, generated by this app. After advanced registration form submit, advanced customers data are stored to shopify customers metafields (using Shopify Customers API), located on shopify side. Merchant can see these customers data from app configuration then, after he show detail of selected customer.

This app read these customers data using Shopify Customer API: id, first_name, last_name, email, updated_at, metafields

This app write these customers data using Shopify Customer API: id, first_name, last_name, email, metafields

Singleton | Welcome Discounts

This app generate discount coupon codes for customers, if these customers place an order, subscribe to newsletter, or register in store. Base on app configuration, this app can generate selected discount for customers after each of these customers actions.

This app read these customers data using Shopify Customer API: metafields, orders

This app write these customers data using Shopify Customer API: metafields

Sales Motivator - Free Gifts

In some cases, this app update customers order, after customer confirm his order in front store. This action is not available for merchants in default, he need to write to app support first. Sometimes, javascript of this app and javascript in merchant custom theme, or another 3rd party app are in conflict. For this reason, this app sometimes do not work properly and gift in cart have higher quantity for example, or gift is in cart and can not be there. If merchant has this problem and he write about it to us, we can enable “after order check” functionality in merchants store. Merchant can confirm it in app configuration then. This “after order check” functionality check customer order, after customer confirm this order and set gift quantity to 1 always. Also remove gifts from customers order if gift are not allowed to be there. Customer will receive email notification about this action, with info about removed gift from order.

This app read these customers order data using Shopify Order API: product id, product variant id,

This app write these customers order data using Shopify Order API: product variant quantity


In PRO version of this app merchants can select customers he need, to assign free gifts offers for.

This app read these customers data using Shopify Customer API: id, first_name, last_name, email, tags

Singleton | Discounts

This app create permanent percentage or fixed discounts for selected customers. Merchant can select customers he need, to assign discounts for them.

This app read these customers data using Shopify Customer API: id, first_name, last_name, email, tags