These Terms of Service (“Terms”) govern your access to and use of the “Verify Company” HubSpot application (“Service”), provided by Singleton software s.r.o., with its registered address at Javornícka 12, 97411 Banská Bystrica, Slovak Republic (“Singleton software,” “we,” “us,” or “our”).
By installing, accessing, or using the Service, you agree to these Terms on behalf of yourself and the organization you represent (“Customer,” “you”). If you do not agree, do not install or use the Service.
1. The Service
Verify Company is a HubSpot workflow action and related tools that verify a company's VAT/registration number against VIES, the European Commission's official EU VAT validation system, and write the result back onto the relevant Company record in your HubSpot account as custom properties.
The Service is provided as an add-on to your own HubSpot account. We do not operate or control HubSpot itself, and your use of HubSpot remains governed by your separate agreement with HubSpot, Inc.
2. Eligibility and Accounts
To use the Service you must have an active HubSpot account with sufficient permissions to install applications. You are responsible for all activity that occurs through your connected HubSpot account, including any workflow actions triggered by users you have granted access to.
3. Plans and Billing
The Service is offered on a Free plan (limited to 25 verifications per calendar month) and a Pro plan (a paid monthly subscription with a substantially higher usage allowance, subject to fair-use limits described in the app's Settings).
Paid subscriptions are billed and collected by Dodo Payments Inc. (or its applicable local affiliate) (“Dodo Payments”), acting as our Merchant of Record and authorized reseller. Your purchase is subject to Dodo Payments' own Buyer Terms and Conditions, available at dodopayments.com, in addition to these Terms. Dodo Payments handles payment collection, invoicing, and applicable sales tax/VAT on our behalf.
Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from the app's Settings page inside HubSpot; your Pro access remains active until the end of the then-current billing period.
4. Acceptable Use
You agree not to:
- use the Service to process data you are not lawfully entitled to process;
- attempt to circumvent usage limits through automated, abusive, or bulk-triggering means beyond ordinary business use;
- reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law;
- use the Service in a way that violates HubSpot's own terms of service or acceptable use policies.
We reserve the right to suspend access for accounts that violate this section.
5. Data and Privacy
Our collection and use of data in connection with the Service is described in our Privacy Policy. By using the Service, you also agree to that Privacy Policy.
6. Intellectual Property
We retain all rights, title, and interest in and to the Service, including all software, branding, and documentation. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as intended.
7. Service Availability and Disclaimers
The Service depends on the availability of third-party systems we do not control, including HubSpot and the official VIES verification system operated by the European Commission. We cannot guarantee uninterrupted availability of these upstream systems, and verification results may occasionally be temporarily unavailable (“Pending Retry”) for reasons outside our control.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT VERIFICATION RESULTS ARE ERROR-FREE; THE SERVICE REFLECTS DATA AS RETURNED BY THIRD-PARTY REGISTRIES AND IS NOT A SUBSTITUTE FOR YOUR OWN DUE DILIGENCE.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SINGLETON SOFTWARE S.R.O. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR €100 IF YOU ARE ON THE FREE PLAN.
Nothing in these Terms limits liability that cannot be limited under applicable law.
9. Termination
You may stop using the Service at any time by uninstalling the application from your HubSpot account. We may suspend or terminate your access if you materially breach these Terms and fail to cure the breach within a reasonable time after notice.
10. Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the Slovak Republic, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the Slovak Republic.
12. Contact
Singleton software s.r.o.
Javornícka 12, 97411 Banská Bystrica, Slovak Republic
Email: support@singleton-software.com
Last updated: August 17, 2026